ADRC Transportation
ADRC transportation services serve the elderly (aged 60 or older) and persons with disabilities. State statutes permits counties to transport the general public on a "space available" basis when, for instance, the vehicle has remaining seating capacity after a minimum advance reservation time has passed, or a family member is accompanying an elderly or disabled rider.
Three handicapped-accessible mini-vans are also available throughout the county to transport disabled and elderly (aged 60 or older) to non-emergency medical appointments/shopping/personal business.
Three handicapped-accessible mini-vans are also available throughout the county to transport disabled and elderly (aged 60 or older) to non-emergency medical appointments/shopping/personal business.
Current Trips call today to schedule (608) 326-0235
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4th Tuesday of the Month Free Movie
Pick up starting @12:30 Prairie Du Chien Library Free Refreshments (FREE) ASAP Every Monday and 2nd/4th Thurs. Pick up @12:30 |
PdC Shopping Thursday
9:00am to 11:30am Prairie du Chien ($1.00) PDC Meal Site Tuesday's & Thursdays Pick up @ 11:15 |
Healthy Heart - Crossing Rivers
Monday, Wednesday, Friday Pick Up 12:45 Appointments to scheduled for 1:00 ($2.00) |
Medical - Crawford County Residents transportation to medical appoints to, LaCrosse ($20), Madison ($40) Call at least 48 hours in advance. First come, first serve.
Shopping - in Prairie du Chien area: A shopping route has been added on Thursdays from 9:00 am to 11 am. This route will pick up and drop off within 2 miles of the City of Prairie du Chien. Stops may include grocery shopping, food pantry, library, banking, pharmacies, laundromats, hair salons, etc. $1.00 co-payment.
Other - For other transportation needs call 608-326-0235 to see availability. Prairie Du Chien discounted cab vouchers at the office. Also starting in 2022 ask about the Find Your Own Driver Program, to reimburse you for finding your own ride.
The ADRC of Eagle Country - Prairie du Chien Office does not provide transportation for Medical Assistance Members. Members must call Veyo at 1-866-907-1493 to schedule three days prior to appointments.
Indicates trip for medical/shopping
Shopping - in Prairie du Chien area: A shopping route has been added on Thursdays from 9:00 am to 11 am. This route will pick up and drop off within 2 miles of the City of Prairie du Chien. Stops may include grocery shopping, food pantry, library, banking, pharmacies, laundromats, hair salons, etc. $1.00 co-payment.
Other - For other transportation needs call 608-326-0235 to see availability. Prairie Du Chien discounted cab vouchers at the office. Also starting in 2022 ask about the Find Your Own Driver Program, to reimburse you for finding your own ride.
The ADRC of Eagle Country - Prairie du Chien Office does not provide transportation for Medical Assistance Members. Members must call Veyo at 1-866-907-1493 to schedule three days prior to appointments.
Indicates trip for medical/shopping
- **Routes will not run with fewer than five passengers, except for medical reasons.
- **Medical/shopping trips to La Crosse $20
- **Medical/shopping to PdC from Gays Mills/Soldiers Grove $4 and/or Gays Mills/ Soldiers Grove to Viroqua $4
- **Medical in PdC $2
- **Medical to Madison $40
- **Special Trips/On Demand Trip - cost will depend on distance of destination
Title VI Complaint Procedure
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the County of Crawford may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form.
The County of Crawford investigates complaints received no more than 180 days after the alleged incident. The County of Crawford will process complaints that are complete.
Once the complaint is received, the County of Crawford will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office within 10 calendar days. .
The County of Crawford has 60 days to investigate the complaint. If more information is needed to resolve the case, the county may contact the complainant. The complainant has 10 business days from the date of the letter to send requested information to the investigator assigned to the case.
If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, the county can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue their case.
After the investigator reviews the complaint, she/he will issue one of two (2) letters to the complainant: a closure letter or a letter of finding (LOF).
If the complainant wishes to appeal the decision, she/he has 60 calendar days after the date of the letter or the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.
If information is needed in another language, the complainant may contact the Crawford County Aging & Disability Resource Center at 608-326-0235, toll free at 988-794-2372, or (TTY 800-283-9877).
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the County of Crawford may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form.
The County of Crawford investigates complaints received no more than 180 days after the alleged incident. The County of Crawford will process complaints that are complete.
Once the complaint is received, the County of Crawford will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office within 10 calendar days. .
The County of Crawford has 60 days to investigate the complaint. If more information is needed to resolve the case, the county may contact the complainant. The complainant has 10 business days from the date of the letter to send requested information to the investigator assigned to the case.
If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, the county can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue their case.
After the investigator reviews the complaint, she/he will issue one of two (2) letters to the complainant: a closure letter or a letter of finding (LOF).
- A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed.
- A letter of finding (LOF) summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur.
If the complainant wishes to appeal the decision, she/he has 60 calendar days after the date of the letter or the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.
If information is needed in another language, the complainant may contact the Crawford County Aging & Disability Resource Center at 608-326-0235, toll free at 988-794-2372, or (TTY 800-283-9877).
*Click on the image for a printable pdf version of this form
You may attach any written materials or other information that you think is relevant to your complaint.
Signature and date required below
____________________________________ ________________________
Signature Date
Please submit this form in person at the address below, or mail this form to:
County of Crawford Title VI Coordinator
Aging & Disability Resource Center
225 N. Beaumont Rd., Suite 117
Prairie du Chien, WI 53821
Signature and date required below
____________________________________ ________________________
Signature Date
Please submit this form in person at the address below, or mail this form to:
County of Crawford Title VI Coordinator
Aging & Disability Resource Center
225 N. Beaumont Rd., Suite 117
Prairie du Chien, WI 53821